Shipping Policy

At Klaiven, we are committed to delivering your order quickly, safely, and reliably. This policy explains our shipping options, delivery times, and important information for our customers.

Domestic Shipping

• Standard Shipping (with tracking)
  Delivery time: 3–7 business days
  Includes tracking and delivery confirmation
• Express Shipping
  Delivery time: 1–2 business days
  Priority handling and fully trackable express service

Note: All delivery times are estimates and may vary due to carrier delays or peak periods.

International Shipping

Currently, our focus is on shipping within International shipping may be added in the future — stay tuned.

Order Processing Time

Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Tracking

Once your order has shipped, you will receive an email with a tracking number and link to monitor your delivery in real time.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date at support@klaiven.com. We will investigate the issue and provide an appropriate solution.

Incorrect Address

Please ensure your shipping details are correct at checkout. Klaiven is not responsible for delays or losses due to incorrect address information provided by the customer.

Contact Us

If you have any questions regarding shipping, please reach out to us:

• Email: support@klaiven.com
• Website: https://klaiven.com
• Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT-3)
• Response Time: We typically respond within 24 hours.